Returns

Returns are accepted for store credit or exchange ONLY for NON SALE & CLEARANCE ITEMS. Returns must be made within 7 days after delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

First you will need to send us an email with a return request at rukithelabel@yahoo.com and then send your item to:

ruki the label

763 Haiku rd  

Haiku, Hi 96708 USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.